An invoice is a bill of payment issued by the seller to the customer. It contains the details of the services provided along with the amount due to the company that is payable by the customer. In the case of small companies preparing invoices and tracking payments is not that big a deal, but when the company is big and it has to keep an eye and track a large number of invoices then difficulties arises. No body wants to part with their money easily and this happens with the customers too who often delay in making their payments blocking the cash flow to the company.
In the age of internet most of the transactions occur on the net. Due to this a customer place an order for a product and pays for it after he has received it. The suppliers usually ship the product, issue an invoice and collect the payment later. This creates a cash conversion cycle that is a period in which the supplier has already paid for the raw material but is awaiting the final payment from the customer. If this cash conversion cycle accumulates then the company suffers losses even though it is showing profit in its chart. Hence it is very important to track the invoice and demand a prompt payment.
Generally tracking of invoices deals with invoicing customers and chasing for payments. It also records who has paid, how and when.
In large companies dealing with a large number of customers with outstanding bills become very difficult. Now there are many software packages that are available which makes preparing and tracking of invoices very easy. With these ready to use software you can create invoice in just a few minutes. These software keeps a track of all the out due payments, current balance, etc, so that you know the exact cash flow status of your company. The software makes a database of the customers with general information. Some also store the history of the customer interaction, like the dates when the customers were contacted their response, etc. Some software also make a list on priority basis like who has the most outstanding bill and who must be contacted first to clear the cash flow problem. Mostly this software automatically creates a status report and prompt the customer contact to contact the customers. Thus, with the help of this software keeping a track of invoice and payment becomes easier, and the company feels better equipped in managing all its accounts.
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